Support

How can I cancel my order?

You can request to cancel your order by contacting the seller you purchased the item from. If the seller doesn't want to cooperate, you are free to contact us and we will attempt to reach an agreement with the buyer.

How can I check my order status?

You can check your order status by going to the 'orders' page under the dropdown menu of any page on the top right. There, you can see your orders and tracking numbers.

When can I expect refund for my returned item?

Once you have shipped your item back to the seller, your refund will be delivered once the carrier has marked the item as delivered.

I don't remember my password. Help!

Don't worry! Click on the 'Forgot Password' link. There, you will be able to enter your email associated with the account or your User ID, and an email will be sent to your email or to the email associated with your account if you have entered your user ID.

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